Our WIFI printer support engineers can help you

If you have problems with your wireless printer we can help you.

We are a company providing computer printer support services providing help with all your printer problems for all home and office printer makes including HP, Canon, Brother, Lexmark, Kodak, comprising of onsite computer printer installation, computer printer setup and troubleshooting of wireless computer printer problems.

Our IT support engineers can visit your home or business and provide onsite wireless printer suppport services, if you need help setting up a wifi printer we can install your wifi printer or if you have a problem with your wireless printer and you cant print from your laptop, pc, mac, ipad, smartphone or tablet we can get it to work for you or failing everything provide you with the full diagnosis as to why it wont work, confirm if the printer or any other equipment is damaged or has failed and what your next option is for moving forward.

We provide wireless printer installation and support services to domestic and commercial customers predominately in Herts, south beds, cambs, east anglia, west essex and london including any town on the London underground and any town/city with a train station in the uk mainland.

We provide configuration of any make and model of wifi printer from all the major printer manufacturers including HP, Canon, Lexmark, Kodak and Brother.

We provide wireless printer installation and support including:

• New installation of wireless printer

• We can install your wifi printer.

• Connection of wireless printer to non wireless network

• If you've brought a wifi only printer but dont have a wifi network or wifi ready computer we can set everything up to make it work for you.

• Troubleshooting of wireless printer problems

• Diagnosis and fixing of wireless printer issues for all home and office printer makes including HP, Canon, Brother, Lexmark, Kodak on laptops, macbooks, pc's, all in ones, imac, iphone, ipad, android phones and tablets, phablets, windows phone.

Diagnosis and fixes for WIFI printer problems including:

can't scan from computer.

can't connect wireless printer to wifi.

can't see wireless printer on LAN.

can't print from wireless printer.

laptop print from wireless printer.

pc can't print from wireless printer.

imac can't print from wireless printer.

ipad can't print from wireless printer.

macbook can't print from wireless printer.

mac can't print from wireless printer.

• We predominately cover Hertfordshire, Bedfordshire, Cambridgeshire, Essex and North London.
• Stevenage.
• Hitchin.
• Letchworth.
• Baldock.
• Weston.
• Preston.
• Graveley.
• Knebworth.
• Aston Dane end.
• Walkern.
• Welwyn Garden City.
• Old Welwyn.
• Bennington.
• Digswell.
• Tewin.
• Watton at stone.
• Hertford.
• Bengeo.
• Harpenden.
• Hatfield.
• Hoddesdon.
• Watford.

• St. Albans.
• Hemel Hempsted.
• Letty Green.
• Essendon.
• Stanstead Abbotts.
• Little Berkhamsted.
• Cheshunt.
• Stotfold.
• Croxley green.
• Regent street.
• New bond street.
• Knightsbridge.
• Kings cross.
• Sloan street.
• Covent garden.
• Holborn.

• Arlesey.
• Henlow.
• Shefford.
• Hinxworth.
• Ashwell.
• Royston.
• Sandy.
• Biggleswade.
• Ely.

Fees + Prices

£40.00 per hour *max 1 hour - plus travel fee

Travel at 50p per mile each way for car journeys or relevent train, bus, taxi fares - anywhere on london underground is one day travel card.

All travel expenses are quoted fully in advance.

An engineer job timesheet will be presented upon arrival by our engineer which will need to be signed by you the customer and will have the start time. Once all work is complete the finish time will be written onto the timesheet. You the customer agree that you will pay for any time used at an hourly rate of £40.00 per hour which is charged by the hour for the whole hour.

*Generally for 99% of cases all work possible will be carried out in one hour however if you have a slow internet connection or computer issues slowing down our work it may take longer for which if you cannot afford more than a 1 hour fee you need to convey this to us - you will be asked in advance if there is a risk of going over into a second hour.

If upon arriving and you have changed your mind etc without cancelling before we leave you are liable for and will be charged a fee of £40.00 plus travel expenses.

Once left and you have changed your mind etc without cancelling before we leave you are liable for and will be charged a fee of £40.00 plus travel expenses

Billing

Once all work is completed we will issue an invoice for payment which is your bill.

This maybe immediately before the engineer leaves or we will email a printable invoice to you within 24/48 hours.

All invoices are due for immediate payment as in any normal shop, we do not provide any credit options unless pre arranged.

Payment

We accept payment by account to account transfer via your banks internet banking service.(Preferred)

We accept payment by direct transfer BACS via walk-in to your branch.

We accept payment in cash. There is an additional surcharge of 2.50 per 100.00 if you pay by cash.

We do not accept credit cards.
We do not accept debit cards.
We do not accept cheques.
We do not accept cash paid in over the counter in branch unless pre arranged and there is a surcharge of 2.50 per 100.00.