The leading ware PC repair specialist.

" We are a limited company who provide PC Repair in ware and since 2006 have provided every kind of professional computer maintenance service including repair, servicing, cleaning and upgrade services for any make or model of windows or linux pc including desktops, towers, micro + sff and custom built gaming machine pcs from any brand including dell hp compaq packard bell fujitsu lenovo ibm toshiba pc specialist alienware. "

custom built anti-static computer repair workshop with specialist anti-static computer repair tools.

specialist manufacturer computer testing software plus specialist software based computer repair tools.

Genuine limited company certified in computer hardware and software support repairing computers since 2006.

Faulty pc hardware diagnosis and component replacement of any part.

Windows & Linux operating system repair, installation, administration, backup and cloning.

PC Data services including Data Recovery, Transfer, Backup & Secure Data Wiping.

PC Disk services including Hard Disk Cloning, Formatting & Partitioning.

Leading specialist in PC fan cleaning, heatsink reseating and thermal paste renewal.

We've repaired computers for home customers through to £20,000,000+ turnover companies.

" We dont just fix computers we build them as well. "

Providing computer repair since 2006 we are a limited company in Stevenage who can take apart rebuild and fix any kind of windows or linux pc including Micro & SFF PC, Desktop PC, Tower PC, Workstation and Custom Built Gaming PC.

We have a tailor made fully anti-static computer repair workshop inside our office in stevenage where we repair customers computers.

We have vast experience in taking apart and repairing pc's and we build brand new gaming towers and upgrade old computers with the latest pc components.

We diagnose and fix all kinds of computer hardware and software faults.

We do all kinds of general pc maintenance and desktop administration tasks.

We do all kinds of after repair onsite IT support tasks including email client setup, anti-virus setup, printer setup and networking.

We offer a 24-7 365 appointment schedule including evenings, weekends and bank holidays, we provide friendly one to one customer service and offer web best prices on parts with a set fee for labour and a full guarantee.

We can fix all PC hardware and software faults.

Certified in PC hardware and software support we diagnose any PC hardware and software issues which may be stoping a machine from working correctly and then fix them. We fix every kind of PC fault including dead, non booting pc's, slow, graphics problems, black screen, blue screen errors and overheating pc's etc. Faulty pc hardware diagnosis and component replacement of any part. Windows & Linux operating system repair, installation, administration, backup and cloning. Virus malware adware and ramsonware removal we make sure customers pcs are 100% safe for online banking. Blue screen, black screen, crashing, non booting, slow + completely dead computers all fixed.

completely dead no power lights not making any sounds.

power but blank screen no bios.

Shows only logo splash screen.

power but blank screen and bleeping.

computer is bleeping after turning on and then switches itself off.

no signal on monitor.

nothing on monitor screen is completely blank.

flashing white cursor in corner and wont boot.

frozen white cursor in corner and wont boot.

an error occured while trying to read the boot configuration data.

mbr error.

black screen with just mouse cursor.

blue screen then reboot.

crashing.

freezing / locking up.

slow.

overheating.

clicking sounds coming from computer.

pop-ups.

hijacked desktop.

Ransomware demand.

cant remove virus.

run out of space on hard disk - c: drive low on space.

1720-SMART Hard Drive detects imminent failure - Failing Drive: SATA 0.

keyboard not working.

mouse not working.

usb not working or usb port broken.

wifi network not working.

ethernet port broken.

no internet connection.

fan not working.

strange sound coming from water cooler.

cant see new hard disk.

cant see optical drive.

non working floppy drive.

non working cd drive.

non working dvd drive.

non working blu-ray drive.

non working card reader.

no audio - no sound.

time and date wont stay set and change on every restart.

command.com not found.

invalid system disk or disk error.

Windows MSVCR71.dll is missing or unavailable.

Windows NTLDR is missing error.

Windows Unmountable Boot Sector errors.

Windows & Linux PC file system repair.

" Critical repair and maintenance of damaged and corrupt windows and linux PC operating systems in 32 or 64 bit. We make sure customers computers are 100% safe for online banking. "

32 or 64 bit.

Fresh installation re-installation factory reset.

Any version of the Microsoft Windows operating system including but not lmited to: Windows 98, Windows 2000, Windows me, Windows XP, Windows Vista, Windows 7, Windows 8, Windows 10.

Linux - ubuntu, debian etc.

NTFS, FAT, FAT32, ext2, ext3, ext4, LVM filesystems.

Damaged or corrupt filesystem repair.

Spyware and malware damage repair.

Spyware and Malware removal including but not limited to: Virus, Worm, Trojan Horse, Bot, Keyloggers, Pop up's, Hijacked desktop and Ransomware.

Bloatware removal.

Fixes for software problems.

Computer recovery and reinstallation.

Corrupt BIOS reflash.

BIOS update.

Driver installation - we can locate hard to find drivers for specific manufacturers chipsets.

Full Quote Provided.

" We provide full quotes for labour and parts on all PC computer repairs and maintenance. "

We provide a full over the phone quote for 99% of PC repairs and maintenance.

We charge one set price for labour and parts and no extra VAT.

You simply need to tell us the make and model of your PC and then we will lookup availability of any parts needed and in 99% of cases we can give you a price over the phone.

Obviously we are relying on your description being accurate. If we can't gather what is wrong from your description or it is a fault that may have multiple solutions you will need to bring the machine in for us to properly diagnose.

Diagnosis is included free as part of the final repair cost in your bill however if after we have spent time diagnosing your machine you decide that you do not want your computer repairing then there is a charge of just 1 hours labour + any parts if applicable - regardless of how many hours we spend diagnosing your machine.

99% of repairs are either a set fee or just 1 hours labour with diagnosis included in that FOC.

We often do a lot more than an actual hours work but only charge for 1 hour rather than the full total hourly amount and sometimes customers offer to pay more than what we ask for because they know we have spent a lot longer on the job than what they have been billed for.

By the nature of the beast diagnosis is normally anything upto 100% of the actual repair anyway, so were actually fixing at the same time as diagnosising, ie diagnosis results in repair as part of the same action, you can consider that in most cases diagnosis and repair are the same procedure and not separate which can be time comsuming unless a repair is obvious.

During this time we may need to order parts to carry out our work.

We will offer a quote confirming any costs for your approval and consult you before we order any part/s to commence repair of your machine/s.

You will need to pay for parts needed to fix your computer or supply them yourself.

Simple appointment process.

" Customers need to book an appointment with us by telephone on 01438300132 "

We operate a strict appointment process at a set time.

Customers need to book an appointment with us by telephone on 01438300132.

We are available 24/7 - 365 (subject to availabilty) and you can set a time with us that is suitable for yourself including evenings, weekends, bank holidays, 2am in the morning etc.

We maybe able to see you immediately or you can book a *later date, most customers phone up and are seen straight away as soon as they arrive on average around 15mins after calling as they are mostly local.

Once you drop your laptop into us we will order any parts which generally arrive within 2 business days.

Your computer is left as your deposit and you will not have any bill to pay until all work is completed, otherwise if you wish to carry on using the computer and come back with the machine when the part has arrived you are required to pay the full cost of any ordered parts and the labour fee before we order any parts.

Once all work has been completed we will notify you that that your machine is ready to collect.

*If you fail to turn up to an appointment that has been pre booked for a later date, ie next day onwards - you will be charged a missed appointment fee of £30.00 unless you cancel in advance or re-arrange another appointment date for the same work.

Free Parking.

"There are lots of easy parking spots outside and close to our office"

There is free parking available in our courtyard but can be busy weekdays as there are several other businesses, also nearby parking is available on the high street in front of Digital Depot or Ask restuarant (recommended option) which is 10 seconds up the high street from us, there is also limited parking outside the old town bar which is next to us and also just across the road outside Tesco express. There is also parking up and down the high street, there are also three ticketed car parks including behind Waitrose or you could park in a nearby residential road.

Driving from south direction A1M - coming from welwyn, knebworth etc you drive all the way along the high street past waitrose on the left then tesco express, till you get to the mini roundabout with the old town dentist to your front right side then turn right along walkern road, our entrance is about 30 yards from the high street on your left, you can park along walkern road, you can park in our courtyard or you can park just up the road a little more near to pump gym. The best place to park is on the high street just along from our building, to do so instead of turning right keep going straight on over the mini roundabout where there is a one way system going left and you follow it left then straight right towards ware, following the road back round to the end of the high street, come back down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

Driving from north direction A1M - coming from ware, baldock etc come down the high street you will see ask italian restaurant and digital depot on your left and parking outside either is the best place, then walk a few yards down on your left and we're between the chriopractic clinic and the old town bar.

Billing & Payment.

" Instant transfer via online banking or Cash "

Once all work is completed we will issue an invoice for payment which is your bill.

We email a printable invoice to you.

Your computer is left as your deposit otherwise you are required to pay the full cost of any ordered parts and the labour fee in advance.

We accept payment by BACS direct transfer or account to account transfer via your banks internet banking service.(Preferred)

We accept payment by direct transfer via walk-in to your branch.

We accept payment in cash. There is an additional surcharge of £2.50 per £100.00 if you pay by cash.

We do not accept credit cards.

We do not accept debit cards.

We do not accept cheques.

We do not accept cash paid in over the counter in branch unless pre arranged and there is a surcharge of £2.50 per £100.00.

All invoices are due for immediate payment as in any normal shop, we do not provide any credit options.

If you are paying by online transfer and you are collecting the machine which you use for online banking from us, we are happy for you to pay when you get home, however we may ask you to provide proof of id and proof of address.

If you are paying by direct transfer, we are happy for you to pay after you have left us, however we may ask you to provide proof of id and proof of address.

We are legally entitled to retain your property until you have paid.